Privacy Policy


Last Updated: September 21, 2026

WORVILY operates this website and online store, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience (the “Services”).

The WORVILY online store is owned and operated by Xi'an Shuomeihe Trading Co., Ltd. WORVILY is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our Services.

This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit worvily.com, browse our home cleaning collections, place an order, communicate with customer support, interact with advertisements, or otherwise use our Services.

If any conflict exists between our Terms & Conditions and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those privacy-related matters.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy, subject to any rights and requirements established by applicable law.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Personal information does not include information that has been collected anonymously or processed in a way that it can no longer reasonably identify an individual.

Depending on how you interact with WORVILY, applicable laws, and your privacy choices, we may collect or process the following categories of information.

Contact Information: Your name, email address, telephone number, billing address, and shipping address.

Account Information: Account details, login information, saved addresses, preferences, and related settings where applicable.

Order and Transaction Information: Products viewed, products added to your cart, home cleaning products purchased, order history, payment status, returns, exchanges, cancellations, and transaction identifiers.

Payment Information: Payment details processed through third-party payment providers. WORVILY generally does not store complete payment card numbers or security codes.

Customer Support Information: Messages, order details, product questions, photographs, and other information you voluntarily provide when contacting our support team.

Device Information: Browser type, device type, operating system, IP address, network information, and online identifiers.

Website Usage Information: Pages visited, cleaning products viewed, search activity, shopping behavior, checkout interactions, referring websites, and visit dates and times.

Advertising and Analytics Information: Advertising interactions, campaign information, conversion events, and measurement information where permitted by applicable law.

Cookie and Privacy Preference Information: Cookie choices, consent preferences, and browser or device privacy signals.

Sources of Personal Information

WORVILY may collect personal information from several sources depending on how you use our Services.

Directly From You: When you place an order, create an account, subscribe to communications, contact customer support, or provide information through our website.

Automatically Through Our Website: Through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.

Shopify and E-commerce Service Providers: Through platforms and services that support our online store operations.

Payment Providers: Through payment processors that securely process transactions.

Shipping and Logistics Providers: Through companies involved in order fulfillment, delivery, and tracking services.

Advertising and Analytics Providers: Through services that help us understand website performance and advertising effectiveness.

Fraud Prevention and Security Providers: Through services that assist with protecting our website and customers.

How We Use Your Personal Information

Depending on how you interact with WORVILY and which Services you use, we may process personal information for the following purposes.

Providing and Improving Our Services

We use personal information to operate our website, process orders, arrange shipments, provide tracking updates, manage customer accounts, process returns or refunds, respond to inquiries, and improve the overall shopping experience.

Payments and Transactions

We may use personal information to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, or other transaction-related activities.

Marketing and Advertising

Where permitted by applicable law, we may use information to measure advertising performance, understand customer interactions, improve marketing campaigns, analyze customer interests, and provide relevant communications.

Website Analytics and Improvement

We may analyze website activity, product interactions, browsing behavior, and customer journeys to improve website functionality, product presentation, and user experience.

Security and Fraud Prevention

We may process information to identify, investigate, prevent, or respond to fraud, unauthorized activity, security issues, misuse, or other potentially harmful activities.

Communicating With You

We may use your personal information to provide customer support, answer questions, send order confirmations, provide shipping updates, respond to requests, and maintain communication related to your purchases or our Services.

Legal and Compliance Purposes

We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, accounting requirements, contractual obligations, or lawful requests from authorities.

Cookies and Similar Technologies

WORVILY and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies to operate, analyze, and improve our website.

These technologies may be used to enable essential website functions, maintain shopping cart and checkout functionality, remember website preferences, improve website performance and customer experience, analyze traffic and customer interactions, measure advertising effectiveness, understand product interests and shopping behavior, and support marketing activities where permitted by applicable law.

Cookies and similar technologies may generally include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.

Strictly necessary technologies may remain active because they are required for essential website operations.

Where required by applicable law, WORVILY will request appropriate consent before enabling non-essential analytics or advertising technologies.

You may manage available cookie preferences through the cookie controls provided on our website.

Advertising, Analytics and AppLovin

WORVILY may work with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate advertising performance, improve marketing activities, and protect against fraudulent activity.

One advertising and measurement partner we may work with is AppLovin Corporation (“AppLovin”).

Where enabled, AppLovin technologies may use cookies, pixels, scripts, APIs, or similar technologies.

Depending on technical configuration, applicable law, and your privacy choices, information processed by advertising partners may include your IP address, browser and device information, device or advertising identifiers, website browsing activity, product views and shopping interactions, search activity, cart and checkout events, purchase and conversion information, advertising interactions, campaign performance information, and cookie or privacy preference signals.

AppLovin and similar partners may process information for purposes such as advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, and improvement of advertising services where permitted by applicable law.

WORVILY does not intentionally provide sensitive personal information for advertising purposes.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, provide our Services, complete transactions, maintain website security, measure advertising performance, or comply with legal obligations.

Recipients may include Shopify and e-commerce platform providers, payment processors and financial service providers, shipping and logistics providers, customer support service providers, technology and hosting providers, security providers, analytics and measurement providers, advertising and attribution providers, fraud prevention and risk management providers, professional advisers, legal service providers, and government authorities where legally required.

We may also disclose information in connection with business transactions such as mergers, acquisitions, financing, restructuring, or transfers of business assets.

We seek to limit disclosures to information relevant to the applicable purpose, subject to our operational needs and applicable legal requirements.

Relationship With Shopify

Our online store is hosted through Shopify.

Shopify may collect and process personal information related to your access to and use of our Services to provide, maintain, secure, and improve Shopify services.

Information submitted through worvily.com may be processed by Shopify and other service providers located in different countries, depending on service requirements.

For more information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy:

https://privacy.shopify.com/en

Targeted Advertising and Privacy Choices

Depending on applicable privacy laws, certain advertising-related processing activities may be considered targeted advertising, sharing, or other regulated activities.

Where applicable, you may manage your choices through cookie preference controls available on our website, available privacy-choice tools, browser or device privacy settings, or by contacting WORVILY customer support.

Where legally required and technically supported, WORVILY respects applicable privacy preference signals, including Global Privacy Control (GPC).

Your available choices and rights may depend on your location, the type of information involved, and the applicable legal requirements.

Marketing Communications

Where permitted by applicable law, WORVILY may send promotional communications regarding products, offers, updates, or services.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.

Even after unsubscribing from marketing communications, you may still receive important transactional messages related to orders, payments, shipping, returns, security, or customer support.

Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, social media platforms, or other online services.

Third-party websites may have privacy practices different from those of WORVILY. We are not responsible for the privacy, security, or content practices of third-party services that we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information through those services.

Children's Privacy

WORVILY's website and shopping Services are intended for general customers and are not directed toward children.

We do not knowingly collect personal information from children where parental consent or another legal basis is required under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

Security of Your Information

WORVILY uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Please do not send sensitive information such as complete payment card numbers, passwords, or security codes through ordinary email communications.

Data Retention

WORVILY retains personal information only for as long as reasonably necessary for purposes including processing and maintaining customer orders, providing customer support, handling returns, refunds, and exchanges, preventing fraud, maintaining website security, resolving disputes, and meeting legal, tax, and accounting obligations.

The applicable retention period may vary depending on the type of information, the purpose for which it was collected, our operational requirements, and applicable legal obligations.

When personal information is no longer reasonably required for these purposes, we will take appropriate steps to delete it or otherwise process it in accordance with applicable law.

Your Privacy Rights

Depending on where you live and the applicable laws, you may have certain rights regarding your personal information.

Right to Access: You may request information about the personal data we hold about you.

Right to Delete: You may request deletion of certain personal information, subject to applicable legal exceptions.

Right to Correct: You may request correction of inaccurate personal information.

Right to Portability: You may request a copy of eligible personal information in a portable format where required by applicable law.

Right to Object: You may object to certain types of personal information processing where such a right applies.

Right to Withdraw Consent: You may withdraw consent where processing is based on your consent.

Right to Opt Out: You may opt out of certain advertising-related processing activities where applicable.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.

The availability and scope of these rights depend on applicable law. Certain requests may be subject to legal exceptions or limitations.

International Data Transfers

WORVILY works with service providers, technology partners, payment providers, advertising partners, and logistics providers that may operate in different countries.

As a result, personal information may be transferred, processed, or stored outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international data transfers.

The protections available to your personal information may vary depending on the country in which it is processed and the applicable legal requirements.

Changes to This Privacy Policy

WORVILY may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, technologies, service providers, or applicable legal requirements.

When updates are made, we will revise the “Last Updated” date displayed at the beginning of this policy.

We encourage you to review this page periodically to remain informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us through the official channel below.

Brand: WORVILY

Website: worvily.com

Legal Entity: Xi'an Shuomeihe Trading Co., Ltd.

Registered Address: Room 104, Unit 1, Building 5, Gongyuan Zhongyang, Qingxiao Road, Lianhu District, Xi’an, Shaanxi Province, China

Unified Social Credit Code: 91610104MAE9B4WA71

Customer Support Email: service@worvily.com

worvily.com is owned and operated by Xi'an Shuomeihe Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

We are committed to handling personal information responsibly and providing clear communication about our privacy practices.

WORVILY — Thoughtful Essentials for a Cleaner, More Organized Home.